FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

What does Timber Creek Creative do?

Timber Creek Creative is a full-service creative and marketing agency. We provide branding, photography, video, graphic design, social media, content creation, web, strategy, and ongoing marketing support—everything a business needs to show up professionally and grow with intention.

Who do you work with?

We work with small businesses, startups, nonprofits, corporate organizations, and individual entrepreneurs across a wide range of industries. While we’re rooted in the Southeast and based in Oxford, Mississippi, we work with clients well beyond our local market.

Do you offer custom packages?

Yes—every client is different, so every solution is tailored. We don’t believe in one-size-fits-all packages. Instead, we build custom scopes based on your goals, timeline, and budget.

How does pricing work?

We offer flexible pricing options, including:

• Project-based pricing

• Monthly retainers

• Hourly services

We’ll walk through recommendations transparently and help you choose what makes the most sense for your business.

Do you require long-term contracts?

Not always. Some services work best on a retainer, while others are project-based. We’ll be upfront about what we recommend and why—but we don’t believe in locking clients into something that doesn’t serve them.

What is your process like?

Our process is collaborative and communication-driven. It typically includes:

1. Discovery & strategy

2. Creative development

3. Execution & production

4. Review, refinement, and delivery

We prioritize clear expectations, regular check-ins, and thoughtful execution from start to finish.

Who will I be working with?

You’ll work directly with experienced professionals—not interns or outsourced mystery teams. Timber Creek Creative operates with a core leadership team supported by trusted specialists, ensuring every project gets the right expertise.

Can you work with my existing brand or marketing team?

Absolutely. We often collaborate with internal teams, vendors, or leadership groups. Whether you need us to lead or support, we adapt to fit seamlessly into your workflow.

How long do projects typically take?

Timelines vary depending on scope and complexity. Smaller projects may take a few weeks, while larger initiatives can span several months. We’ll provide a clear timeline before any work begins.

Do you only work locally?

No. While our roots are in Oxford, MS, we work with clients across the Southeast and beyond. Distance doesn’t limit good creative or good communication.

How do we get started?

It starts with a conversation. Reach out through our contact form or email us directly, and we’ll schedule a discovery call to learn more about your goals and see if we’re a good fit.